Operations Assistant [1 Post]

Full time


Job Description

  • Handling domestic ticket booking
  • Knowledge of all domestic airlines system
  • Handling and resolving all queries of customers
  • Manage all type of MIS & documentations related to bookings
  • Provide directions and other pertinent information to clients
  • Ensure customer satisfaction
  • Awareness of airlines promotion, latest news about airlines & weather
  • Airlines schedule & air fare updating
  • Daily ticket issue report
  • Keeping contact with customers and answering their queries through mails and calls on regular basis
  • Gather market and client information, and following up with visits to develop new business
  • Develop and maintain an extensive customer database
  • Maintaining and developing strong, sustainable relationships with key travel agency clients, as well as corporate and direct clients
  • Maintain professional internal relationships that meet company core values
  • Available to works flexible working hours if needed
  • Other duties assigned by the management


University Graduated

Required Skills

  • Fluent in domestic airlines booking system
  • Ability to communicate in both verbal and written in English
  • Motivated to sell, quick and eager to learn, and driven to achieve high customer satisfaction and performance standards
  • Hard working and well-groomed
  • Basic presentation skills

Works Experience

At least 3 years’ experience in related field

How to apply

Interested candidate may submit your application to hr@owaytrip.com. We are looking forward to hearing from you.

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